Card Benefits

Your Cave Shepherd Card provides you access to hassle free credit locally, abroad or online so you can make purchases at millions of merchants wherever VISA is accepted. Always remember to sign your sales slip when swiping at merchants and to keep a copy to help reconcile your monthly statements.

Benefit from a very competitive monthly Interest Rate, which makes your account repayments easier to manage.

Fee Structure

The Cave Shepherd Card Family enjoys fantastic features, benefits and great service without underlying card fees. That’s right! You won’t be penalized with Late Payment or Over Limit Fees.

View Full Fee Structure
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Cave Shepherd Card Payment Options

For your added convenience, you can manage your Cave Shepherd Card account online. The CS Online Service offers 24 hour access to your account information where you can check your account balance, view your past and pending transactions and access online statements up to three (3) months. Cave Shepherd Cardholders are automatically registered for CS Online Service and provided with a temporary password. Once registered, getting started is Easy!

  1. Select the tab “Log In”
  2. Using the User ID and Password provided at registration, you can gain easy access to your account information.

For security purposes, the initial password provided to you must be changed at your first log in.

The Cave Shepherd Card Mobile App takes the hassle out of the process. As part of the Cave Shepherd Cardholder Family, you will enjoy the convenience of managing your account right from your fingertips. You can now:

  • View Account Balances: the Cave Shepherd Card Mobile App Allows you to view your account balances Real Time!
  • Send & Receive Funds: You can now send and receive credit to and from other Cave Shepherd Cardholders through the App.
  • Pay Registered Mobile Partners: The Cave Shepherd Card Mobile App allows you to pay Registered Mobile Partners using the CS Mobile Pay feature simply by scanning the barcode provided.
  • Track Card & App Transactions: View all your recent Card and In-App Transactions!

The Cave Shepherd Card Mobile App is available for download on both Google Play and The Apple Store. Once the App has been successfully downloaded, you can gain immediate access by signing in with your credentials from our CS Online Service. If you have never utilized our CS Online Service, simply contact our Card Centre.

Get peace of mind from knowing exactly when your Cave Shepherd Card is being used by signing up for Transaction SMS & Email Alerts. These alerts allow you to monitor your Card transactions by sending real time alters via your email or mobile phone messages through our dedicated service. This helps you manage and track transactions processed within the VISA payment network, while identifying potentially fraudulent transactions. You can choose to receive your alerts as a text message sent to your mobile device or as an email sent to your inbox. Alerts include the transaction time, amount, status (approved/decline) and the merchant name and location (if available).

  1. Log into your CS Online Account
  2. Go to Preferences
  3. Indicate your preferred alerts method – either SMS or Email
  4. Supply your mobile number or email where required
  5. Generate and enter the Verification Access Code, which you will receive via text or email
  6. You’re all set!

Benefit from Real Time Alerts!

Enrolling to Go Green with your Cave Shepherd Card is a simple process, one that can be done from the comfort of your home or office once you have successfully logged into our CS Online service. What’s even better, is that the Cave Shepherd Card Mobile App provides you with your last six (6) statementsOur CS online eStatements are user friendly, being created identically from our monthly mailed Statement format. Cardholders can choose to view and/or download their eStatements and save them for their personal records monthly.

The Cave Shepherd Card offers protection for your Credit with the Creditor Life Plan. Enjoy the peace of mind that comes with Creditor Life Insurance which protects you and your family in the event of unforeseen illness or loss. Easy monthly premiums make this cover affordable while providing valuable protection.

This insurance service offers you:

  • Short Term Disability
  • Long Term Disability
  • Death Benefit
  • Automatic coverage once enrolled

Payment Locations

Cave Shepherd Card payments can be made at the below:

  • Broad Street Payment Center – Monday to Saturday, 8:30AM to 4:00PM
  • Vista Payment Center – Tuesday to Saturday 9:00Am to 3:00PM
  • Sheraton Payment Center – Temporarily Closed
  • Surepay Barbados (Any location islandwide)

For your added convenience, please feel free to use one of our secure online payment channels: